Billing & Plans

WorkRoster uses a simple, fair pricing model — you only pay for the team members you have. No long contracts. No setup fees. Cancel any time.

This section is for: Workspace Owners

The Plans at a Glance

┌──────────────┬────────────────┬─────────────────┬─────────────────────┐
│     FREE     │    STARTER     │     GROWTH ⭐   │    ENTERPRISE       │
│              │                │                 │                     │
│    $0/mo     │   $4.99/mo     │  $0.99 / person │  $2.49 / person     │
│              │                │    per month    │    per month        │
│   1 person   │   2–5 people   │   6+ people     │   50+ people        │
│              │                │                 │                     │
│  Solo worker │  Small team    │  Growing team   │  Large company      │
│  Freelancer  │  Small shop    │  SMB (most      │  API access         │
│              │                │  common)        │  SSO / Enterprise   │
└──────────────┴────────────────┴─────────────────┴─────────────────────┘
                                       ↑
                              Most popular plan

Which Plan Is Right for You?

Example costs:

• 8-person team on Growth: 8 × $0.99 = $7.92/month
• 20-person team on Growth: 20 × $0.99 = $19.80/month
• 60-person team on Enterprise: 60 × $2.49 = $149.40/month

💡 Growth plan is 80% cheaper than most timesheet software on the market. WorkRoster is designed to be affordable for small businesses.

Part 1 — Viewing Your Current Plan

1. Go to Settings → Billing
2. Your current plan, team size, and next payment date are shown at the top

┌─────────────────────────────────────────────────────────┐
│  Your Subscription                                      │
│─────────────────────────────────────────────────────────│
│                                                         │
│  Current Plan:    GROWTH                               │
│  Team Size:       12 active members                    │
│  Monthly Cost:    $11.88 / month                       │
│  Next Payment:    1 July 2026                          │
│  Status:          Active ✅                             │
│                                                         │
│  ┌─────────────────────┐   ┌─────────────────────────┐ │
│  │   Upgrade Plan      │   │  Manage Payment Details │ │
│  └─────────────────────┘   └─────────────────────────┘ │
└─────────────────────────────────────────────────────────┘

Part 2 — Upgrading Your Plan

If your team grows and you need to move to a higher tier:

1. Go to Settings → Billing
2. Click Upgrade Plan
3. Select the new plan
4. Confirm the change

✅ Upgrades take effect immediately. Your new pricing applies from the next billing cycle.

Part 3 — How Billing Works

Monthly billing: You are charged once a month on your renewal date.

Metered billing (Growth & Enterprise): Your charge is based on the number of active team members at the time of billing.

• If you add a new person mid-month, they count toward the NEXT month's bill
• If you remove a person mid-month, the saving takes effect on the next bill

Flat billing (Starter): You pay the same $4.99 no matter how many people you have (up to 5).

Free tier: No payment needed. Limited to 1 person.

Part 4 — Managing Payment Details

To update your credit card or payment method:

1. Go to Settings → Billing
2. Click Manage Payment Details
3. You will be taken to a secure Stripe payment page
4. Update your card details and save

🔒 Your payment details are handled by Stripe, a leading global payment provider. WorkRoster never stores your card number directly — Stripe handles all payment security.

Part 5 — What Happens if Payment Fails?

If your payment fails (e.g. card expired):

Payment fails
     ↓
WorkRoster sends you a payment reminder email
     ↓
You update your payment details
     ↓
Payment is retried automatically
     ↓
Subscription continues as normal

If payment is not resolved after a few attempts, your subscription status may change to Past Due and some features may be limited until payment is made.

💡 Tip: Keep your billing email address up to date so you receive payment reminders. Update it in Settings → Profile.

Part 6 — Cancelling Your Subscription

If you need to cancel:

1. Go to Settings → Billing
2. Click Cancel Subscription
3. Confirm the cancellation

What happens when you cancel:

• Your subscription remains active until the end of the current billing period (you are not charged again)
• After that, your workspace moves to the FREE tier (1 person only)
• All your data (timesheets, leave, reports) is preserved and remains accessible
• You can reactivate at any time by upgrading again

ℹ️ No refunds for partial months. If you cancel mid-month, you continue to have full access until the billing period ends.

Plan Limits

Frequently Asked Questions

Q: I added a new employee — will I be charged immediately? No. New employees count toward the next monthly bill, not the current one. You can add staff with confidence.

Q: I removed an employee. Will I get a refund? No — billing is monthly and adjustments are applied on the next cycle.

Q: What happens if I go over my plan limit? WorkRoster will prompt you to upgrade before you can add more team members beyond your plan's limit. You will not be charged without confirmation.

Q: Can I switch from monthly to annual billing? Annual billing is coming in a future update. Currently, all plans are billed monthly.

Q: I am a solo freelancer. Is the FREE plan really free forever? Yes — the FREE plan is always free for one person. There is no trial period or credit card required.

Next: Referral Programme →